IMPORTANT: CLICK-IN LOOP STAINLESS STEEL RELEASE LEVER PART RECALL
ALL CLICK-IN LOOP USERS ARE REQUIRED TO READ FULLY AND TAKE ACTION IF NECESSARY.
Ozone made a routine Quality Control check on all Click-In Loop stock in our factory, and found a small number of Click-In Loop parts from a recent production batch had a minor manufacturing issue by a third party that may mean they do not work as expected.
As safety is our main concern at Ozone we have decided it is prudent to replace the Stainless Steel Release Lever even though the chances of a problem is considered to be very low. Ozone will supply the new part to your shop/dealer. Replacing the part is easy and requires a 2mm Hex key.
Please take the following steps:
1. Check if your Click-In Loops Stainless Steel Release Lever is marked with a small dot as in the photo (above).
2. If your Stainless Steel Release Lever has the mark you do not need to take action.
3. If your Stainless Steel Release Lever does not have the mark please contact us at Ozone NZ or your Ozone shop/dealer, or visit our Raglan store and we will arrange the part to be replaced.
Replacing the Click-in loop Stainless Steel Release Lever
Download a How to pdf HERE or watch the video below!
We apologise for any inconvenience. We are dedicated to quality, safety and would like to ensure that all our products are working as designed.